A. Few. Pointers.


How do I download the App?

It's simple, just go to the Apple Store (for iPhones) or Google Play (for Android phones).

Type Zingela Club in the search tab and select the app to download.

Once you have downloaded the app and opened it, click on Buy Card

Choose your payment method and input your details.

You will receive an email to Activate your card.

Tap the activation link and you're good to go!

Where can I use my membership card?

You can use your Club card at any of our Club Partner establishments and venues. You will also be able to use them to gain access to Zingela Club events.

Can I use my Credit Card?

Sorry. We do not accept credit card payments. Your App Store or Google Play account will charge you directly for your selected subscription plan.

Where is my Membership Card?

You will find you membership card in the app when you tap the “YOUR CARD” icon bottom middle on your phone.

Can I set up a standing order?

Sorry we do not accept Standing Orders.

Can I use a nickname on my membership card?

Nope, sorry we won't allow nicknames to appear on our club cards. If you do submit a nick name when you apply, we will contact you with a request to provide your real first and last name. If you don't want to provide us with this that's cool we'll refund your payment and go our separate ways. But that would be a shame as you'll miss out on some great stuff.

How do I benefit from Club Partner Rewards?

There are a number of ways you can use you Club card. Find a Club Partner Reward you want to take advantage of and read the reward's terms and conditions.

The Partner will usually request one of the following:

  • Present your card at their establishment and receive the reward there and then.
  • Contact them with your name and membership number and they will apply the reward.
  • Contact them with your name and membership number and they will confirm your booking.

You can also use it to enter Zingela Club events which we will announce on our Facebook page. Keep your eye out for them as some events will have a limited capacity.

How do I enter the monthly prize draw?

As soon as we receive payment for your Club card, your membership number will be automatically entered into the monthly prize draws. You will be entered each month for as long as your membership is active. That's right, every draw! You don't have to do a thing. Just keep your fingers crossed. I know, it's great isn't it.

How will I know when to renew?

Tap your membership card in the app and you will see your expiry date third line down. If you do not have payments set to automatic through your app service provider your membership will deactivate.

Can I recommend a Business to become a Club Partner?

Yes, if you have a business you would like to see offering rewards contact us.

Email info@zingela.club with the business name and a contact within the business if you have one and we will do the rest.

How do I recommend my place of work for the Staff Reward Platform?

Send an email to info@zingela.club with a contact name of the person who is best placed to make the decision to join the platform and we will do the rest. It's all very discreet and we won't mention your name, unless you want us to.

Still not got the answer you're looking for? Contact help@zingela.club