Evoke alluring aromas, stimulate emotions within & around you and exude BEEautifulness. Buy now https://bit.ly/2OoNryc and save £10 or read some more https://www.claireboscqscott.com/eau-dabeille-perfume/
Claire Boscq-Scott has been running the Busy Queen Bee for the last 10 years helping businesses with their service delivery auditing, measuring and training. She is on a mission to inspire businesses to thrive by bringing more care into what they do, alluring senses to connect with employees and customers on an emotional level. She brings a more holistic approach to EX & CX, empowering companies to create sensorial experiences, enhancing their environments, increasing their employees’ engagement and loyal customers.
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I have the best job in the world… Wouldn't you love to get paid to shop?? Well maybe not everyone would but I have been very privileged to be a Mystery Shopper for the last 11 years and yes I have been paid to get massages, nails done, eat in restaurants and sleep in fabulous hotels but the best part was that I have been helping businesses master their service delivery, increase their employees’ engagement and customer loyalty, win industry awards and grow their profitability.
In this book, read Claire Boscq-Scott, AKA the Busy Queen Bee, tells the tales of real-life Customer Service Stories, and learn how, through the eyes of someone else and setting up a Mystery Shopping programme, you could improve your employees' performances, deliver exceptional customer experiences and thrive in your business.
“Claires book is not just about mystery shopping stories. It is a book explaining many important aspects to consider when designing a mystery shopping program, so you can measure what is really relevant for your customers and your business.” Veronica Boxberg Karlsson, Founder Better Business World Wide, Founder MSPA Europe/Africa
Want to know more about Claire Boscq-Scott, check out her website www.claireboscqscott.com
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